Last Updated: 20/7/2026
1. Introduction
Welcome to Manifest Express (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our logistics, freight forwarding, shipping, customs clearance, warehousing, transportation, or related services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Country
- City
Shipment Information
- Sender and Receiver details
- Cargo description
- Shipment value
- Weight and dimensions
- Delivery location
- Tracking information
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating System
- Pages visited
- Date and time of access
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Provide logistics and freight forwarding services
- Process shipment requests
- Respond to inquiries
- Generate quotations
- Arrange transportation
- Track shipments
- Improve customer service
- Improve website performance
- Send service updates
- Send invoices
- Comply with legal obligations
4. Sharing of Information
We may share your information with:
- Shipping carriers
- Airlines
- Shipping lines
- Customs authorities
- Warehousing partners
- Delivery partners
- Payment providers
- Government authorities when legally required
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
While we strive to protect your information, no internet transmission is completely secure.
6. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings.
7. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Meet legal requirements
- Resolve disputes
- Enforce agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
9. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. International Data Transfers
Because logistics services often involve international shipments, your information may be transferred to service providers, customs authorities, carriers, or partners located outside Iraq when necessary to complete your shipment.
11. Children’s Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Manifest Express
Address:
Iraq, Erbil, Ankawa
Phone:
(964) 770 479 9125
Email:
[email protected]
Website:
manifest-express.com